Privacy Policy for Hotel Customers of Anirbhav Dham
Anirbhav Dham (“we”, “our”, “us”) is committed to protecting the privacy of our hotel customers (“you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our hotel and use our services.
1. Information We Collect
We may collect the following types of information from you:
– Personal Information:Such as your name, address, email address, phone number, date of birth, passport information, and payment details.
– Booking Information: Details of your reservations, including dates of stay, room preferences, and special requests.
– Transactional Information: Information about purchases and payments made during your stay.
– Technical Information: Including IP address, browser type, and device information when you interact with our website or Wi-Fi services.
– Feedback: Any feedback, comments, or reviews you provide about your experience with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
– To process your reservations and manage your stay at our hotel.
– To communicate with you, including sending booking confirmations and responding to your inquiries.
– To improve our services and personalize your experience.
– To comply with legal obligations and prevent fraud.
3. Sharing Your Information
We may share your information with:
– Service providers and business partners who assist us in providing services to you (e.g., payment processors, IT service providers).
– Legal authorities if required by law or to protect our rights or property.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Choices and Rights
You have the right to:
– Access and review your personal information that we hold.
– Correct any inaccuracies in your information.
– Request the deletion of your information, subject to legal obligations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and analyze usage patterns. You can manage cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at info@anirbhavdham.com or call us @ 9818137813.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.