1. Check-In/Check-Out:
a. Check-in time is at 11:00 AM. Early check-in is subject to availability and may incur an additional charge.
b. Check-out time is at 10:00 AM. Late check-out requests are subject to availability and additional charges.
2. Reservation Policy:
a. Reservations can be made online through our website, by phone, or in person at the hotel reception.
b. A valid government-issued photo ID is required at the time of check-in.
c. Full payment is required upon check-in unless otherwise specified in special promotions or packages.
3. Cancellation Policy:
a. No Refund in any circumstances.
4. Occupancy Policy:
a. Maximum occupancy per room is as specified during booking. Additional guests may require an extra bed and will incur additional charges.
b. Children under the age of 12 can stay free of charge when using existing beds.
5. Damage and Liability:
a. Guests are responsible for any damage caused to the room or hotel property during their stay.
b. The hotel reserves the right to charge the guest’s credit card for any damage or loss caused.
6. Smoking Policy:
a. Anirbhav Dham is a smoke-free property. Smoking is strictly prohibited in all rooms and indoor areas.
b. Guests who violate the smoking policy may be charged a cleaning fee.
7. Pet Policy:
a. Pets are not allowed in the hotel premises.
8. Right of Admission:
a. Anirbhav Dham reserves the right to refuse accommodation or services to anyone for any reason.
9. Facilities and Amenities:
a. Complimentary Wi-Fi is available for all guests.
b. Room rates include daily housekeeping services.
c. Additional amenities such as laundry, room service, and airport transfers are available at an extra cost.
10. Privacy Policy:
a. The hotel respects guests’ privacy and does not share personal information with third parties unless required by law.
11. Jurisdiction:
a. Any disputes shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts in Mathura.
12. Modification of Terms:
a. Anirbhav Dham Hotel reserves the right to modify these terms and conditions at any time without prior notice.
By making a reservation or staying at Anirbhav Dham Hotel, guests agree to abide by these Terms and Conditions.